Accessibility

Accessibility Statement

roe wellness strives to ensure that its digital services are accessible to people with disabilities. roe wellness has invested significant resources to help ensure access for all users, including people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Digital accessibility is not just a target we aim to achieve, but an ongoing commitment that we carry in every aspect of our digital service delivery. We recognize that this requires continuous monitoring, improvement, and adaptation. In the sections below, we elaborate on the various efforts that have been undertaken to address our progress in ensuring digital accessibility for all.

A key element of our accessibility initiative is our engagement with a third-party accessibility consulting organization UserWay to help bring the website into conformance. We use industry standard accessibility methods and tools to accomplish this, in accordance with the relevant version of Web Content Accessibility Guidelines (WCAG) as set forth by the World Wide Web Consortium (W3C) the internet’s main international standards-setting organization.

As part of our steadfast commitment to enhancing and addressing accessibility challenges, we use developers who are expert in digital accessibility.

Our approach to accessibility includes both manual accessibility auditing and automated scans.

roewellness.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server.

The Widget offers user-triggered enhancements that allow visitors to improve the accessibility of the site. These features will, when selected, increase font size, pause animations, change color contrast, and more. People can choose combinations that suit their needs, as per WCAG Level AAA.

The site has enabled Automated Remediation Technology (ART) for all visitors, whether they use assistive technology or not. ART does not detect Assistive Technology usage; rather, it improves accessibility for all site visitors regardless of ability by deploying remediation capabilities such as (not a complete list):
  • Images and other non-text elements have alternative text associated with them when required;
  • Keyboard navigation is improved with aids such as focus indication and skip links;

Please Contact Us

We are here to assist you and make your experience as smooth and inclusive as possible. If you encounter any digital accessibility issues with our products or services, or need information related to digital accessibility, we want to hear from you! Also, we appreciate and welcome feedback, and we are always ready to embrace suggestions for enhancing our digital accessibility efforts.

Contact Information: We take accessibility seriously and will get back to you shortly.

 

Roe Wellness is committed to making our website and shopping experience accessible and user-friendly. We believe that everyone deserves to live with dignity, independence, and equality. We invest time and resources to ensure that our website complies with W3C’s Web Content Accessibility Guidelines (WCAG) 2.1. It is our policy that roe Wellness be accessible to all users.


ACCESSIBILITY ASSISTANCE


We want every customer to enjoy their shopping experience at roe Wellness! If you have difficulty using or accessing any aspect of our site, please email hello@roewellness.com from 9 AM to 5 PM (Mountain Standard Time) Monday through Friday. We would be happy to assist you in any way we can. We can provide information, help you navigate our site, or even help you place an order over the phone or other communication devices or methods that are convenient and accessible to you.


ONGOING EFFORTS & USER FEEDBACK


We are committed to accessibility. If you are having difficulty viewing, navigating, or understanding any page, section, or function of our website or notice any content, feature, or functionality that is not fully accessible to you or people with disabilities, please email us at hello@roewellness.com. Please describe the specific issue or a suggestion for improvement. Your feedback is critical and helpful to our team as we continually seek to improve our website and customer experience.


Thank you so much for your support. We appreciate our customers more than you could know. We are a small business, and we are so grateful every time someone chooses to shop with us. We know you have thousands of options as a customer, so thank you, thank you, thank you, for visiting roe Wellness!


Updated: 11-26-2024